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Terms & Conditions

3SixtySolution offers unlimited revisions based on your selected package. Customers are entitled to request revisions as per the package details, and no additional charges will apply. However, the overall design and concept will remain unchanged. The expected revision turnaround time is 48 hours.

How to claim your refund
  • Claim your refund by specifying your concern and contacting us via phone, chat, or email.
  • After receiving the refund, the design rights will be transferred to 3SixtySolution, and you will no longer be permitted to display any version of the design provided by the company.
  • We will attempt to address your concern according to our revision policy immediately. If not, we will send you a refund request approval via email from our refund department.
  • Since the design rights will be transferred to the company, you agree that you will have no direct or indirect right to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same.
Record Maintenance

We keep a record of your finalized design for certain period once we provide you the final files.

Communication Policy

You acknowledge that 3SixtySolution is not responsible for any communication sent from email addresses other than those associated with our domain, i.e., “..@3sixtysolution.com,” or any toll-free number not listed on our website. 3SixtySolution will not be held liable for any damages resulting from such communication. We only accept responsibility for correspondence through email addresses under our official domain or via the toll-free number provided on our website.

Customer Support

We offer 24-Hour Customer Support to address your queries and questions. You can contact us any time.

Reactivation Policy

We won’t entertain or refund any orders if the client stays non-responsive for 45 Days but the client can send us an email to hold the project if there is some personal issue. Also, if the client is nonresponsive for more than 45 Days then the client has to pay an extra caution fee i.e. $150 for reinitiating the project.

Third Party Terms of Use

Certain features of our services may utilize the services of third-party vendors and business partners, which services may include software, information or other services. Certain of these vendors and business partners require Users who utilize such features to agree to our terms and conditions. This clause identifies third-party terms and conditions that are required by such third-party vendors and business partners as they apply to the features set forth below. Your uses of such features constitute your agreement to be bound by these terms and conditions. These third-party terms are subject to change at such third party’s discretion

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